Abstract:
The study aimed to identify the intermediate role of knowledge and information management in the relationship between
adopting the strategy criterion and improving the overall performance. The study used descriptive analytical method. The study
was conducted on the university leadership in Al-Azhar, Islamic and Al-Aqsa Universities. The study population consisted of (416)
individuals and sample study consisted of the (200) individuals (182) individuals responded, and the questionnaire was used in the
collection of data.
The study reached a number of results, the most important of which were: The level of adoption by the Palestinian universities of
the strategy criterion was very high. The level of adoption by the Palestinian universities of the knowledge and information
management standard was very high. The overall performance level in the Palestinian universities under study was significant. The
overall performance of the universities has a statistically significant impact on the adoption of the strategy criterion on knowledge
and information management. There is a statistically significant impact of the adoption of knowledge and information management
on improving overall performance in Palestinian universities. This information partially mediates the relationship between
adopting the strategy standard and improving overall performance in Palestinian universities
The study presented a number of recommendations, the most important of which is: Greater attention to the application of the
strategy criterion as a basic guide for excellence in universities. Developing information systems in universities and improving the
mechanism of information exchange and knowledge. Work on developing the overall performance of universities through adopting
international excellence models.